T. AKGEYİK And M. DELEN, "Profile of Perpetrators of Customer Aggression: A Survey Among Front-Line, Call-Center and Retail Stuff," European Journal of Management , no.10, pp.58-77, 2010
AKGEYİK, T. And DELEN, M. 2010. Profile of Perpetrators of Customer Aggression: A Survey Among Front-Line, Call-Center and Retail Stuff. European Journal of Management , no.10 , 58-77.
AKGEYİK, T., & DELEN, M., (2010). Profile of Perpetrators of Customer Aggression: A Survey Among Front-Line, Call-Center and Retail Stuff. European Journal of Management , no.10, 58-77.
AKGEYİK, Tekin, And Meltem DELEN. "Profile of Perpetrators of Customer Aggression: A Survey Among Front-Line, Call-Center and Retail Stuff," European Journal of Management , no.10, 58-77, 2010
AKGEYİK, Tekin And DELEN, Meltem. "Profile of Perpetrators of Customer Aggression: A Survey Among Front-Line, Call-Center and Retail Stuff." European Journal of Management , no.10, pp.58-77, 2010
AKGEYİK, T. And DELEN, M. (2010) . "Profile of Perpetrators of Customer Aggression: A Survey Among Front-Line, Call-Center and Retail Stuff." European Journal of Management , no.10, pp.58-77.
@article{article, author={Tekin AKGEYİK And author={Meltem DELEN}, title={Profile of Perpetrators of Customer Aggression: A Survey Among Front-Line, Call-Center and Retail Stuff}, journal={European Journal of Management}, year=2010, pages={58-77} }