O. KOÇAK And E. Kavi, "The Role of Information Technologies in Reducing of Social Exclusion in the Process of Knowledge Society and the Sample of Call Centers in Turkey," CKS 2011, CKS-Challenges of the Knowledge Society , vol.5, Bucharest, Romania, pp.1077-1086, 2011
KOÇAK, O. And Kavi, E. 2011. The Role of Information Technologies in Reducing of Social Exclusion in the Process of Knowledge Society and the Sample of Call Centers in Turkey. CKS 2011, CKS-Challenges of the Knowledge Society , (Bucharest, Romania), 1077-1086.
KOÇAK, O., & Kavi, E., (2011). The Role of Information Technologies in Reducing of Social Exclusion in the Process of Knowledge Society and the Sample of Call Centers in Turkey . CKS 2011, CKS-Challenges of the Knowledge Society (pp.1077-1086). Bucharest, Romania
KOÇAK, Orhan, And Ersin Kavi. "The Role of Information Technologies in Reducing of Social Exclusion in the Process of Knowledge Society and the Sample of Call Centers in Turkey," CKS 2011, CKS-Challenges of the Knowledge Society, Bucharest, Romania, 2011
KOÇAK, Orhan And Kavi, Ersin. "The Role of Information Technologies in Reducing of Social Exclusion in the Process of Knowledge Society and the Sample of Call Centers in Turkey." CKS 2011, CKS-Challenges of the Knowledge Society , Bucharest, Romania, pp.1077-1086, 2011
KOÇAK, O. And Kavi, E. (2011) . "The Role of Information Technologies in Reducing of Social Exclusion in the Process of Knowledge Society and the Sample of Call Centers in Turkey." CKS 2011, CKS-Challenges of the Knowledge Society , Bucharest, Romania, pp.1077-1086.
@conferencepaper{conferencepaper, author={Orhan KOÇAK And author={Ersin Kavi}, title={The Role of Information Technologies in Reducing of Social Exclusion in the Process of Knowledge Society and the Sample of Call Centers in Turkey}, congress name={CKS 2011, CKS-Challenges of the Knowledge Society}, city={Bucharest}, country={Romania}, year={2011}, pages={1077-1086} }