Yücesan, M. Et Al. A Fuzzy Decision-Making Model for the Key Performance Indicators of Hospital Service Quality Evaluation. 2020. In Computational Intelligence and Soft Computing Applications in Healthcare Management Science , IGI Global, Pennsylvania, 42-62.

Yücesan, M., Mete, S., Gül, M., & Çelik, E., (2020). A Fuzzy Decision-Making Model for the Key Performance Indicators of Hospital Service Quality Evaluation. Computational Intelligence and Soft Computing Applications in Healthcare Management Science (pp.42-62), Pennsylvania: IGI Global.

Yücesan, Melih Et Al. "A Fuzzy Decision-Making Model for the Key Performance Indicators of Hospital Service Quality Evaluation." In Computational Intelligence and Soft Computing Applications in Healthcare Management Science , 42-62. Pennsylvania: IGI Global, 2020

Yücesan, Melih Et Al. "A Fuzzy Decision-Making Model for the Key Performance Indicators of Hospital Service Quality Evaluation." Computational Intelligence and Soft Computing Applications in Healthcare Management Science , IGI Global, 2020, pp.42-62.

Yücesan, M. Et Al. (2020) "A Fuzzy Decision-Making Model for the Key Performance Indicators of Hospital Service Quality Evaluation", Computational Intelligence and Soft Computing Applications in Healthcare Management Science . Pennsylvania: IGI Global.

@bookchapter{bookchapter, author ={Melih Yücesan Et Al. }, chaptertitle={A Fuzzy Decision-Making Model for the Key Performance Indicators of Hospital Service Quality Evaluation}, booktitle={ Computational Intelligence and Soft Computing Applications in Healthcare Management Science}, publisher={IGI Global}, city={Pennsylvania},year={2020} }