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Towards Intelligent IT Service Management: A Comparative Evaluation of Machine Learning and Language Models for Ticket Classification and Assignment
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A. ALSAÇ Et Al. , "Towards Intelligent IT Service Management: A Comparative Evaluation of Machine Learning and Language Models for Ticket Classification and Assignment," 2025 10th International Conference on Computer Science and Engineering (UBMK) , Turkey, 2025

ALSAÇ, A. Et Al. 2025. Towards Intelligent IT Service Management: A Comparative Evaluation of Machine Learning and Language Models for Ticket Classification and Assignment. 2025 10th International Conference on Computer Science and Engineering (UBMK) , (Turkey).

ALSAÇ, A., YILMAZ, Ü., KOÇOĞLU, F. Ö., & ŞEKER, Ş. E., (2025). Towards Intelligent IT Service Management: A Comparative Evaluation of Machine Learning and Language Models for Ticket Classification and Assignment . 2025 10th International Conference on Computer Science and Engineering (UBMK), Turkey

ALSAÇ, ALİ Et Al. "Towards Intelligent IT Service Management: A Comparative Evaluation of Machine Learning and Language Models for Ticket Classification and Assignment," 2025 10th International Conference on Computer Science and Engineering (UBMK), Turkey, 2025

ALSAÇ, ALİ Et Al. "Towards Intelligent IT Service Management: A Comparative Evaluation of Machine Learning and Language Models for Ticket Classification and Assignment." 2025 10th International Conference on Computer Science and Engineering (UBMK) , Turkey, 2025

ALSAÇ, A. Et Al. (2025) . "Towards Intelligent IT Service Management: A Comparative Evaluation of Machine Learning and Language Models for Ticket Classification and Assignment." 2025 10th International Conference on Computer Science and Engineering (UBMK) , Turkey.

@conferencepaper{conferencepaper, author={ALİ ALSAÇ Et Al. }, title={Towards Intelligent IT Service Management: A Comparative Evaluation of Machine Learning and Language Models for Ticket Classification and Assignment}, congress name={2025 10th International Conference on Computer Science and Engineering (UBMK)}, city={}, country={Turkey}, year={2025}}