Özkan, E. Logistics Service Quality as a Determinant of Customer Loyalty in Online Retailing. 2024. In Contemporary Challenges and Practices in Logistics and Supply Chain Management , Istanbul University Press, İstanbul, 179-204.

Özkan, E., (2024). Logistics Service Quality as a Determinant of Customer Loyalty in Online Retailing. Contemporary Challenges and Practices in Logistics and Supply Chain Management (pp.179-204), İstanbul: Istanbul University Press.

Özkan, Erdem. "Logistics Service Quality as a Determinant of Customer Loyalty in Online Retailing." In Contemporary Challenges and Practices in Logistics and Supply Chain Management , 179-204. İstanbul: Istanbul University Press, 2024

Özkan, Erdem. "Logistics Service Quality as a Determinant of Customer Loyalty in Online Retailing." Contemporary Challenges and Practices in Logistics and Supply Chain Management , Istanbul University Press, 2024, pp.179-204.

Özkan, E. (2024) "Logistics Service Quality as a Determinant of Customer Loyalty in Online Retailing", Contemporary Challenges and Practices in Logistics and Supply Chain Management . İstanbul: Istanbul University Press.

@bookchapter{bookchapter, author ={Erdem ÖZKAN}, chaptertitle={Logistics Service Quality as a Determinant of Customer Loyalty in Online Retailing}, booktitle={ Contemporary Challenges and Practices in Logistics and Supply Chain Management}, publisher={Istanbul University Press}, city={İstanbul},year={2024} }