Okumus, A. And Asil, H. 2007. EXAMINING THE EFFECTS OF PERCEIVED SERVICE QUALITY ON AIRLINE PASSENGERS' OVERALL SATISFACTION LEVEL. ISTANBUL UNIVERSITY JOURNAL OF THE SCHOOL OF BUSINESS , vol.36, no.2 , 7-29.

Okumus, A., & Asil, H., (2007). EXAMINING THE EFFECTS OF PERCEIVED SERVICE QUALITY ON AIRLINE PASSENGERS' OVERALL SATISFACTION LEVEL. ISTANBUL UNIVERSITY JOURNAL OF THE SCHOOL OF BUSINESS , vol.36, no.2, 7-29.

Okumus, Abdullah, And Hilal Asil. "EXAMINING THE EFFECTS OF PERCEIVED SERVICE QUALITY ON AIRLINE PASSENGERS' OVERALL SATISFACTION LEVEL," ISTANBUL UNIVERSITY JOURNAL OF THE SCHOOL OF BUSINESS , vol.36, no.2, 7-29, 2007

Okumus, Abdullah And Asil, Hilal. "EXAMINING THE EFFECTS OF PERCEIVED SERVICE QUALITY ON AIRLINE PASSENGERS' OVERALL SATISFACTION LEVEL." ISTANBUL UNIVERSITY JOURNAL OF THE SCHOOL OF BUSINESS , vol.36, no.2, pp.7-29, 2007

Okumus, A. And Asil, H. (2007) . "EXAMINING THE EFFECTS OF PERCEIVED SERVICE QUALITY ON AIRLINE PASSENGERS' OVERALL SATISFACTION LEVEL." ISTANBUL UNIVERSITY JOURNAL OF THE SCHOOL OF BUSINESS , vol.36, no.2, pp.7-29.

@article{article, author={Abdullah OKUMUŞ And author={Hilal Asil}, title={EXAMINING THE EFFECTS OF PERCEIVED SERVICE QUALITY ON AIRLINE PASSENGERS' OVERALL SATISFACTION LEVEL}, journal={ISTANBUL UNIVERSITY JOURNAL OF THE SCHOOL OF BUSINESS}, year=2007, pages={7-29} }