Yaslioglu, M. M. Et Al. 2013. The role of innovation and perceived service quality in creating customer value: a study on employees of a call center establishment. 9th International Strategic Management Conference , (Riga, Latvia), 629-635.

Yaslioglu, M. M., Caliskan, B. O. O., & Şap, O., (2013). The role of innovation and perceived service quality in creating customer value: a study on employees of a call center establishment . 9th International Strategic Management Conference (pp.629-635). Riga, Latvia

Yaslioglu, Muhsin, Burcu Ozge Ozaslan Caliskan, And Omer Şap. "The role of innovation and perceived service quality in creating customer value: a study on employees of a call center establishment," 9th International Strategic Management Conference, Riga, Latvia, 2013

Yaslioglu, Muhsin M. Et Al. "The role of innovation and perceived service quality in creating customer value: a study on employees of a call center establishment." 9th International Strategic Management Conference , Riga, Latvia, pp.629-635, 2013

Yaslioglu, M. M. Caliskan, B. O. O. And Şap, O. (2013) . "The role of innovation and perceived service quality in creating customer value: a study on employees of a call center establishment." 9th International Strategic Management Conference , Riga, Latvia, pp.629-635.

@conferencepaper{conferencepaper, author={Muhsin Murat YAŞLIOĞLU Et Al. }, title={The role of innovation and perceived service quality in creating customer value: a study on employees of a call center establishment}, congress name={9th International Strategic Management Conference}, city={Riga}, country={Latvia}, year={2013}, pages={629-635} }