Learning Knowledge


Doctorate
2008 - 2012
Istanbul University, Institute of Social Sciences, İşletme, Turkey

Postgraduate
2005 - 2008
Istanbul University, Institute of Social Sciences, Turizm İşletmeciliği, Turkey

Undergraduate
1996 - 2002
Bogazici University, Ubyo, Turizm İşletmeciliği, Turkey

Foreign Languages

English, C1 Advanced

Dissertations

Doctorate, Konaklama İşletmelerinde Müşteri Deneyiminin Sadakat ve Tavsiye Davranışına Etkisi, Istanbul University, Sbe, İşletme, 2012
Postgraduate, Türkiye’de Golf Turizmi Potansiyeli ve Sürdürülebilir Projeler Üzerine Bir Öngörü. , Istanbul University, Sbe, Turizm İşl., 2008

Academic Titles / Tasks


Professor
2021 - Continues
Istanbul University, Faculty of Economics, Department of Tourism Management

Associate Professor
2016 - 2021
Istanbul University, Faculty of Economics, Department of Tourism Management

Assistant Professor
2013 - 2016
Istanbul University, Faculty of Economics, Department of Tourism Management

Research Assistant
2005 - 2013
Istanbul University, Faculty of Economics, Department of Tourism Management

Published journal articles indexed by SCI, SSCI, and AHCI

  1. Entrepreneurial motives, entrepreneurial success and life satisfaction of refugees venturing in tourism and hospitality
    Cetin G., Altinay L., Alrawadieh Z., Ali F.
    INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, vol.34, pp.2227-2249, 2022 (SSCI)
  2. The interface between hospitality and tourism entrepreneurship, integration and well-being: A study of refugee entrepreneurs
    ALRAWADIEH Z., Altinay L., Cetin G., Simsek D.
    INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, vol.97, 2021 (SSCI)
  3. Experience vs quality: predicting satisfaction and loyalty in services
    Cetin G.
    SERVICE INDUSTRIES JOURNAL, 2020 (SSCI)
  4. Digital transformation and revenue management: Evidence from the hotel industry
    Alrawadieh Z., ALRAWADIEH Z., Cetin G.
    TOURISM ECONOMICS, 2020 (SSCI)
  5. The impact of emotional dissonance on quality of work life and life satisfaction of tour guides
    ALRAWADIEH Z., Cetin G., Dincer M. Z. , Istanbullu Dincer F. F.
    SERVICE INDUSTRIES JOURNAL, vol.40, pp.50-64, 2020 (SSCI)
  6. Budget and midrange hotel managers' perceptions of and responses to Airbnb Evidence from Istanbul
    ALRAWADIEH Z., Guttentag D., Aydogan Cifci M., Cetin G.
    INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, vol.32, no.2, pp.588-604, 2020 (SSCI)
  7. Understanding the challenges of refugee entrepreneurship in tourism and hospitality
    Alrawadieh Z., Karayilan E., Cetin G.
    SERVICE INDUSTRIES JOURNAL, vol.39, pp.717-740, 2019 (SSCI)
  8. Marketing Istanbul as a culinary destination
    Okumus B., Cetin G.
    JOURNAL OF DESTINATION MARKETING & MANAGEMENT, vol.9, pp.340-346, 2018 (SSCI)
  9. The professional relationship between tour guides and tour operators
    Cetin G., Yarcan S.
    SCANDINAVIAN JOURNAL OF HOSPITALITY AND TOURISM, vol.17, no.4, pp.345-357, 2017 (SSCI)
  10. Meeting revenue management challenges: Knowledge, skills and abilities
    Cetin G., Demirciftci T., BILGIHAN A.
    INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, vol.57, pp.132-142, 2016 (SSCI)
  11. Components of cultural tourists' experiences in destinations
    Cetin G., BILGIHAN A.
    CURRENT ISSUES IN TOURISM, vol.19, no.2, pp.137-154, 2016 (SSCI)
  12. Understanding the Customer Experiences from the Perspective of Guests and Hotel Managers: Empirical Findings from Luxury Hotels in Istanbul, Turkey
    Cetin G., Walls A.
    JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, vol.25, no.4, pp.395-424, 2016 (SSCI)

Articles Published in Other Journals

  1. Exploring transformative travel experiences: The case of Turkish travelers
    Pala T., Cetin G.
    TOURISM & MANAGEMENT STUDIES, vol.18, no.2, pp.7-17, 2022 (ESCI)
  2. Examining package tourists’ experience on overall package tour satisfaction and behavioral intentions: First-time versus repeat package tourists
    Atsız O., Akova O., Çetin G.
    Brazilian Anais of Tourism Studies/ABET, vol.1, no.1, pp.1-20, 2021 (Peer-Reviewed Journal)
  3. Understanding the Gap between University Revenue Management Courses and the Job Market
    Demirciftci T., Belarmino A., Chen C., Cetin G.
    JOURNAL OF HOSPITALITY & TOURISM EDUCATION, 2021 (Peer-Reviewed Journal)
  4. Katılımlı Yaklaşımla Ortaya Çıkarılan Örtük Bilginin Kodlanmış Bilgiden Farkının Ortaya Konulması
    Çetin G.
    İDEALKENT, vol.11, no.29, pp.290-315, 2020 (Peer-Reviewed Journal)
  5. Terapötik Rekreasyon Kapsamında Mevleviliğin Değerlendirilmesi
    İSTANBULLU DİNÇER F. F. , ÇETİN G., YOZCU S.
    Türk Turizm Araştırmaları Dergisi, vol.3, no.2, pp.159-173, 2019 (Peer-Reviewed Journal)
  6. TOURIST TAX AND ITS IMPLICATIONS
    Çetin G.
    TÜRKBİLİM, vol.12, pp.1-6, 2018 (Peer-Reviewed Journal)
  7. The Superior Destination Experience
    ÇETİN G., KIZILIRMAK İ., Balık M.
    Journal of Tourismology, vol.3, no.2, pp.33-37, 2018 (Peer-Reviewed Journal)
  8. PAYLAŞIM EKONOMİSİ VE TURİZME ETKİLERİ ÜZERİNE BİR DEĞERLENDİRME
    DİNÇER M. Z. , ÇETİN G., GÜL İ.
    GÜNCEL TURİZM ARAŞTIRMALARI DERGİSİ, vol.2, no.1, pp.7-16, 2018 (Peer-Reviewed Journal)
  9. Experiencing local Turkish hospitality in Istanbul, Turkey
    Cetin G., OKUMUS F.
    INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH, vol.12, no.2, pp.223-237, 2018 (ESCI)
  10. Research methods in tourism, hospitality & events management
    Cetin G.
    ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH, vol.29, no.3, pp.470-472, 2018 (ESCI)
  11. Coping with RM challenges in hospitality education
    Demirciftci T., Cetin G., Bilgihan A.
    JOURNAL OF REVENUE AND PRICING MANAGEMENT, vol.16, no.5, pp.499-512, 2017 (ESCI)
  12. Willingness to Pay for Tourist Tax in Destinations: Empirical Evidence from Istanbul
    Cetin G., Alrawadieh Z., Dincer M. Z. , Dincer F. F. , Ioannides D.
    ECONOMIES, vol.5, no.2, 2017 (ESCI)
  13. Impact of direct flights on tourist volume: Case of Turkish Airlines
    ÇETİN G., KAYA F., AKOVA O., Gursoy D.
    Journal of Tourismology, vol.2, no.2, pp.36-50, 2017 (Peer-Reviewed Journal)
  14. Coping with reintermediation: the case of SMHEs
    Cetin G., Cifci M., Dincer F. F. , Fuchs M.
    INFORMATION TECHNOLOGY & TOURISM, vol.16, no.4, pp.375-392, 2016 (ESCI)
  15. Muslim friendly tourism (MFT): A discussion
    ÇETİN G., DİNÇER M. Z.
    International Journal of Tourismology, vol.2, no.1, pp.65-67, 2016 (Peer-Reviewed Journal)
  16. Ideology, Foreign Policy and Tourism: The Case of Turkey-Middle East Relations
    ÇETİN G., SUNAR CANKURTARAN B.
    International Journal of Turcologia, vol.11, no.21, pp.45-64, 2016 (Peer-Reviewed Journal)
  17. Theory of knowledge of tourism: A sociological and epistemological reflection
    ÇETİN G., De Esteban J., Antonovica A.
    Journal of Tourismology, vol.1, no.1, pp.2-15, 2015 (Peer-Reviewed Journal)
  18. The Relation between Demographic Factors and the Turnover Intention in Pre-opening Hotel Businesses
    Akova O., Çetin G., Çifçi İ.
    Procedia - Social and Behavioral Sciences, vol.207, pp.377-384, 2015 (Peer-Reviewed Journal)
  19. THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENT AL MANAGEMENT PERCEP TION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS
    AKOVA O., Yaşar A. G. , Aslan A., Çetin G.
    Research Journal of Business and Management – (RJBM), vol.2, no.2, pp.169-184, 2015 (Peer-Reviewed Journal)
  20. Career management in hospitality: The case of four and five star hotels in Istanbul
    ÇETİN G., Uysal S., Şahin K., İSTANBULLU DİNÇER F. F.
    Ekonometri ve İstatistik e-Dergisi, no.22, pp.1-13, 2015 (Peer-Reviewed Journal)
  21. Electronic word-of-mouth among hotel guests: Demographic and tripographic factors
    ÇETİN G., İSTANBULLU DİNÇER F. F.
    The Journal of Knowledge Economy & Knowledge Management, vol.9, no.2, pp.35-41, 2014 (Peer-Reviewed Journal)
  22. Sustaining tourism development through city tax: The case of Istanbul
    ÇETİN G.
    E-Review of Tourism Research (eRTR), vol.11, pp.26-41, 2014 (Scopus)
  23. Influence of customer experience on loyalty and word-of-mouth in hospitality operations
    ÇETİN G., Dincer F. F.
    ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH, vol.25, no.2, pp.181-194, 2014 (ESCI)
  24. Türk turizminde kokartlı turist rehberlerinin mevcut durumunun analizi.
    ÇETİN G., KIZILIRMAK İ.
    Afyon Kocatepe Üniversitesi İİBF Dergisi, vol.14, no.2, pp.307-318, 2013 (Peer-Reviewed Journal)

Books & Book Chapters

  1. Integrating Big Data to Smart Destination Heritage Management
    Özer K., Şahin M. A. , Çetin G.
    in: Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism, Lídia Oliveira, Editor, IGI Global, Pennsylvania, pp.411-429, 2022
  2. Tour Operating Business
    Yarcan Ş., ÇETİN G.
    Istanbul University Press, İstanbul, 2021
  3. EFFECTS OF THE COVID-19 PANDEMIC ON THE TOURISM INDUSTRY
    Göktepe S., Çetin G.
    in: The COVID-19 Pandemic and Its Economic, Social, and Political Impacts, Dilek DEMİRBAŞ,Veysel BOZKURT,Sayım YORĞUN, Editor, Istanbul University, İstanbul, pp.59-70, 2020
  4. COVID-19 PANDEMİSİNİN TURİZM ENDÜSTRİSİ ÜZERİNDEKİ ETKİLERİ
    Çetin G., Göktepe S.
    in: COVID-19 Pandemi̇si̇ni̇n Ekonomi̇k, Toplumsal ve Si̇yasal Etkileri, Dilek Demirbaş,Veysel Bozkurt,Sayım Yorğun, Editor, İSTANBUL PRESS, İstanbul, pp.87-97, 2020
  5. Experiential Components of Tour Guiding in Package Tours
    Ozdemir M., ÇETİN G., İSTANBULLU DİNÇER F. F.
    in: Advances in Tourism Marketing, Antonia Correia, Alan Fyall, Metin Kozak, , Editor, Goodfellow, Oxford, pp.42-56, 2019
  6. The role of local gastronomy in destination marketing
    ÇETİN G., Okumus B., Alrawadieh Z.
    in: Advances in Tourism Marketing, Antonia Correia, Alan Fyall, Metin Kozak, Editor, Goodfellow Publishers Limited Blackwell, Oxford, Oxford, pp.195-209, 2019
  7. Impact of Superior Destination Experience on Recommendation
    ÇETİN G., KIZILIRMAK İ., Balık M., Küçükali S.
    in: Trends in Tourist Behavior: New Products and Experiences from Europe, Artal-Tur A., Kozak M., Kozak, N., Editor, Springer-Verlag , Cham, pp.147-160, 2019
  8. Impact of Superior Destination Experience on Recommendation
    ÇETİN G., KIZILIRMAK İ., Balık M., Küçükali S.
    in: Trends in Tourist Behavior: New Products and Experiences from Europe, Artal-Tur A., Kozak M., Kozak, N., Editor, Springer-Verlag , Cham, pp.147-160, 2019
  9. A Strategic Approach to Managing Risk and Crisis at Tourist Destinations
    ÇETİN G., Yozcu Ö.
    in: Tourist Destination Management: Instruments, Products, and Case Studies, Kozak N., Kozak M., Editor, Springer-Verlag , Cham, pp.273-287, 2019
  10. A Strategic Approach to Managing Risk and Crisis at Tourist Destinations
    ÇETİN G., Yozcu Ö.
    in: Tourist Destination Management: Instruments, Products, and Case Studies, Kozak N., Kozak M., Editor, Springer-Verlag , Cham, pp.273-287, 2019
  11. TURİST DENEYİMİNDE PROFESYONEL TURİST REHBERLERİNİN ROLÜ
    İSTANBULLU DİNÇER F. F. , ÇETİN G., ÖZDEMİR M., Akagün T.
    in: TURİST REHBERLİĞİ ÜZERİNE GÜNCEL ARAŞTIRMALAR, HACIOĞLU N.,AVCIKURT C.,KILIÇ A., ULUSOY YILDIRIM H., Editor, Detay Yayıncılık, Ankara, pp.360-372, 2018
  12. Türkiye Konaklama İşletmelerinde Kalite Yönetim Sistemleri
    Akova O., Muğan Ertuğral S., Çetin G., Gedik S.
    in: Sosyal Bilimlerde Yeni Yönelimler - V, .e, Editor, Gece Kitaplığı, Ankara, pp.879-898, 2018
  13. Marketing Tourism Experiences
    AYDOĞAN ÇİFÇİ M., ÇETİN G., İSTANBULLU DİNÇER F. F.
    in: The Routledge Handbook of Destination Marketing, Dogan Gursoy; Christina G. Chi, Editor, Routledge, London/New York , New York, pp.49-59, 2018
  14. Tourism Destination: Design of Experiences
    KARAYILAN E., ÇETİN G.
    in: The Handbook of Managing and Marketing Tourism Experiences, Sotiriadis M., Gursoy, D., Editor, Emerald Insight, Bingley, pp.65-83, 2016
  15. Kültürlerarası İletişim Aracı Olarak Turizm
    BAYHAN İ., ÇETİN G., AKOVA O.
    in: Uluslararası İlişkilere Disiplinlerarası Bir Yaklaşım:Uluslararası İletişim Perspektifi, Burcu Sunar Cankurtaran, Editor, Röle Akademik Yayıncılık, İstanbul, pp.190-218, 2016
  16. Traditional Hospitality as Experienced by Tourists
    ÇETİN G.
    in: Enhancing Customer Experience in the Service Industry, Levent Altinay, Surya Poudel, Editor, Cambridge University Press, Cambridge (MA), USA , New Castle, pp.184-201, 2016
  17. The Characteristics of Ahilik in Grand Bazaar and Implications on Tourist Experience
    ÇETİN G., KIZILIRMAK İ.
    in: TOURISM: Present and Future Perspective, S P Bansal, Sandeep W, Syed Ahmad R,, Editor, Kanıshka Publıshers, Yeni Delhi, pp.282-289, 2015
  18. Turizmde güncel konu ve eğilimler
    ÇETİN G., KARAYILAN E.
    in: Turizm işletmeciliği: Temel kavramlar ve uygulamalar, Akova O., Kızılırmak İ., Tanrıverdi H., Editor, Detay, Ankara, pp.349-372, 2015
  19. Kalkınma Planlarında Turizm
    DİNÇER M. Z. , ÇETİN G.
    in: Değişik Perspektifleriyle Turizm Politikası ve Planlaması, Küçükaltan, D., Çeken, H., Mercan, Ş.O., Editor, Detay Yayıncılık, Ankara, pp.171-192, 2015
  20. Destination Experience for Middle East Tourists
    ÇETİN G., BATIKAN Y., İSTANBULLU DİNÇER F. F.
    in: Destination Marketing: An international perspective, Metin Kozak, Nazmi Kozak, Editor, Routledge, Londra, pp.187-198, 2015
  21. Turizm Politikaları ve Alternatif Yönetim Yaklaşımları
    DEMİRKOL Ş., ÇETİN G.
    Değişim Yayınevi, İstanbul, 2014
  22. The role of museum guides on visitor experience
    ÇETİN G., İzgi T., Harman S., Harman S., Demiroglu C.
    in: Cultural Tourism and Museum Experience, Curiel, J.E., Garcia, V.E.S., Antonovica, A., Editor, Dykinson, Madrid, pp.73-86, 2013
  23. Turkish political transition and incoming tourism to Turkey in 2000s
    ÇETİN G., Sunar B.
    in: Tourism and International Relations, Alonso, A.E., Curiel, J.E., Editor, Dykinsson, Madrid, pp.122-135, 2013
  24. Seyahat İşletmelerinde Toplam Kalite Yönetimi
    İstanbullu Dinçer F. F. , Muğan Ertuğral S., Çetin G.
    in: Turizm İşletmelerinde Toplam Kalite Yönetimi, Şehnaz Demirkol,Muhsin Halis, Editor, Değisim Yayınları, İstanbul, pp.273-327, 2010
  25. Seyahat İşletmelerinde Toplam Kalite Yönetimi
    İSTANBULLU DİNÇER F., muğan ertuğral s., çetin G., DEMİRKOL Ş.
    in: Turizm İşletmelerinde Toplam Kalite Yönetimi, Prof. Dr. Muhsin Halis, Yrd. Doç. Dr. Şehnaz Demirkol, Editor, Değişim Kitabevi, İstanbul, pp.1-100, 2010
  26. Turizm işletmeleri pazarlamasında süreç
    ÇETİN G., Demirkol S.
    in: Turizm İşletmelerinin Pazarlamasında 7P ve 7C, C.Avcıkurt, Ş.Demirkol, B.Zengin, Editor, Değisim Yayınları, İstanbul, pp.183-213, 2006

Refereed Congress / Symposium Publications in Proceedings

  1. Transformations Facing MICE Tourism Amid Covid-19
    Çakmak G., Çifçi I., Çetin G., Kılıç C. H.
    International Congress of Emerging Trends in Tourism - ICETT, Konya, Turkey, 30 September - 02 October 2021, pp.168
  2. Publication rate and time to publication of papers presented in tourism-themed scientific events
    Yalçınkaya B., Çetin G.
    19. Geleneksel Turizm Sempozyumu , Kocaeli, Turkey, 29 April 2021, pp.85-98
  3. The Tip Perception in Turkey: An Evaluation of Turkish Collaborative Hypertext Dictionary Website: Eksisozluk
    pala t., ÇETİN G.
    GLOSERV, United States Of America, 11 May 2021
  4. TERAPÖTİK REKREASYON KAPSAMINDA MEVLEVİLİĞİN DEĞERLENDİRİLMESİ
    İSTANBULLU DİNÇER F. F. , ÇETİN G., YOZCU S.
    19.ULUSAL TURİZM KONGRESİ, Afyon, Turkey, 17 - 21 October 2018, vol.1, no.1, pp.54-64
  5. Transformative travel experiences
    ÇETİN G., Pala T.
    10th World Conference for Graduate Research, Nevşehir, Turkey, 2 - 07 October 2018, vol.1, no.1, pp.33-38
  6. Budget Hotels’ Response to the Airbnb Growth: Evidence from an Urban Destination
    ALRAWADIEH Z., AYDOĞAN ÇİFÇİ M., ÇETİN G.
    6th Interdisciplinary Tourism Research Conference, Nevşehir, Turkey, 2 - 07 October 2018, pp.176-181
  7. EXPLORING QUALITY OF WORK LIFE AND LIFE SATISFACTION OF TOUR GUIDES: AN EMOTIONAL LABOR PERSPECTIVE
    İSTANBULLU DİNÇER F. F. , ÇETİN G., DİNÇER M. Z. , ALRAWADIEH Z.
    8th ADVANCES IN HOSPITALITY AND TOURISM MARKETING AND MANAGEMENT (AHTMM) CONFERENCE, Bangkok, Thailand, 25 - 29 July 2018, vol.1, no.1, pp.89-91
  8. Türkiye Konaklama İşletmelerinde Kalite Yönetim Sistemleri
    AKOVA O., MUĞAN ERTUĞRAL S., ÇETİN G., GEDİK S.
    IV. Uluslararası Sosyal Bilimlerde Yeni Yönelimler Sempozyumu (SOBY), Talin, Estonia, 6 - 07 July 2018, no.5, pp.68
  9. QUALITY MANAGEMENT SYSTEMS IN TURKISH HOTEL BUSINESS
    AKOVA O., MUĞAN ERTUĞRAL S., ÇETİN G., GEDİK S.
    4th INTERNATIONAL SYMPOSIUM ON NEW TRENDS IN SOCIAL SCIENCE (SOBY), Talin, Estonia, 6 - 07 July 2018, pp.68
  10. Exploring Quality of Work Life and Life Satisfaction of Tour Guides: An Emotional Labor Perspective
    ALRAWADIEH Z., ÇETİN G., DİNÇER M. Z. , İSTANBULLU DİNÇER F. F.
    8Th Advances in Hospitality and Tourism Marketıng and Management (AHTMM) Conference, Bangkok, Thailand, 25 - 29 June 2018, pp.83-85
  11. IMPROVING REVENUE MANAGEMENT EDUCATION
    İSTANBULLU DİNÇER F. F. , ÇETİN G., Demirçiftçi T.
    The 23rd Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Iowa, United States Of America, 3 - 05 January 2018, vol.1, no.1, pp.62
  12. EXPERIENTIAL COMPONENTS OF TOUR GUIDING IN PACKAGE TOURS
    İSTANBULLU DİNÇER F. F. , ÇETİN G., ÖZDEMİR M.
    7. ADVANCES IN TOURISM MARKETING CONFERENCE "THE ART OF LIVING TOGETHER", Casablanca, Morocco, 6 - 09 September 2017, vol.0, no.0, pp.392-396
  13. MANAGING CRISES IN SMHEs: THE CASE OF TURKEY
    KIZILIRMAK İ., ÇETİN G., Nasoz P., KÜÇÜKALİ S., BALIK KAYA M.
    7th Advances in Hospitality and Tourism Marketing and Management conference, Gazimagosa, Cyprus (Kktc), 10 - 15 July 2017
  14. COMPONENTS OF PACKAGE TOUR QUALITY
    ÇETİN G., AKOVA O., ATSIZ O.
    7th Advances in Hospitality and Tourism Marketing and Management conference, Gazimagosa, Cyprus (Kktc), 10 - 15 July 2017
  15. The Typology of Tourist-Tourist Interaction
    EMİROĞLU B. D. , ÇETİN G., İSTANBULLU DİNÇER F. F.
    MIRDEC-4th, International Academic Conference on Social Science, Multidisciplinary and Globalization Studies, Madrid, Spain, 4 - 07 July 2017, pp.139-144
  16. USING FLICKR TO ANALYZE ISTANBUL’S IMAGE AS A CULINARY DESTINATION
    Okumus B., ÇETİN G., Bilgihan A.
    II. International Conference on Tourism Dynamics and Trends, Sevilla, Spain, 26 - 29 June 2017
  17. Impact of Superior Destination Experience on Recommendation
    ÇETİN G., KIZILIRMAK İ., BALIK KAYA M., KÜÇÜKALİ S.
    9th World Conference for Graduate Research in Tourism, Hospitality and Leisure, Cartagena, Spain, 6 June - 11 July 2017
  18. Challenges with RM Adoption in SMHEs
    AYDOĞAN ÇİFÇİ M., ÇETİN G., İSTANBULLU DİNÇER F. F. , KARAYILAN E.
    8th International Conference on ‘Sustainable Tourism Development –Issues, Challenges & Debates, Katmandu, Nepal, 25 - 28 April 2017, vol.0, no.0, pp.36-46
  19. Future of winter tourism in Turkey: Destination strategies for the Erzurum-Erzincan-Kars Winter Tourism Corridor (WTC)
    ÇETİN G., Demiroglu C.
    The 1st Workshop on the Future of Winter Tourism (FWT2017), Rovaniemi, Finland, 3 - 05 April 2017, pp.36-53
  20. A TYPOLOGY OF TOURIST - TOURIST INTERACTIONS
    Emiroglu B. D. , Cetin G., Dincer F. F.
    4th International Academic Conference on Social Science, Multidisciplinary and Globalization Studies (MIRDEC), Madrid, Spain, 4 - 07 July 2017, pp.139-144
  21. Impact of Local Hospitality on Tourist Experiences
    KIZILIRMAK İ., ÇETİN G., BALIK KAYA M., Okumuş F.
    Consumer Behavior in Tourism Symposium, Consumer Psychology of Tourism, Hospitality, and Leisure Research Symposium, Brunico, Italy, 14 - 17 December 2016, pp.14-17
  22. Reintermediation for Small and Medium Hospitality Enterprises
    AYDOĞAN ÇİFÇİ M., ÇETİN G., İSTANBULLU DİNÇER F. F. , Funchs M.
    Consumer Psychology of Tourism, Hospitality, and Leisure Research Symposium, Bruneck, Italy, 14 - 17 December 2016, pp.1
  23. Tourist Experiences in Creative Destinations
    ÇETİN G., İoannides D., İSTANBULLU DİNÇER F. F.
    Valuing and Evaluating Creativity for Sustainable Regional Development, Östersund, Sweden, 11 - 14 September 2016, pp.25-27
  24. Creative Aspects of Package Tour Experiences in Destinations
    ÇETİN G., AKOVA O.
    Valuing and Evaluating Creativity for Sustainable Regional Development, Östersund, Sweden, 11 - 14 September 2016, pp.165-167
  25. The Package Tour Experıences
    ÇETİN G., AKOVA O.
    6th Advances In Hospıtalıty & Tourısm Marketıng & Management Conference, Guangzhou, China, 14 - 17 July 2016, pp.93-96
  26. A TYPOLOGY OF CHALLENGES IN HOSPITALITY REVENUE MANAGEMENT
    ÇETİN G., DEMİRÇİFTÇİ T., Bilgihan A.
    5th AHTMM, Beppu, Japan, 18 - 21 June 2016, pp.253-260
  27. Stakeholder viewpoints on climate change and ski tourism development in Turkey
    Çetin G.
    CCTR, İstanbul, Turkey, 17 September 2015, pp.224-229
  28. The Package Tour Experiences and Tourist Satisfaction
    Çetin G.
    6th Advances in Tourism Marketing Conference, Joensuu, Finland, 08 September 2015, pp.113-120
  29. Ziyaretçilerin Objektifinden Doğu Karadeniz Bölgesi Seyahat Deneyimi
    ÇETİN G., BALIK KAYA M.
    SÜRDÜRÜLEBİLİR TURİZM KONGRESİ, Gümüşhane, Turkey, 14 - 16 June 2015, pp.406-420
  30. Exploring the boutique hotel guest experience
    Kurtulay Z., Taşkıran Ö., ÇETİN G., KIZILIRMAK İ., ATSIZ O., KARAYILAN E.
    International Interdisciplinary Business-Economics Advancement Conference, Las Vegas, Nevada, United States Of America, 26 May - 29 November 2015, pp.27-36
  31. Using Local Food in Istanbul’s Marketing as a Tourist Destination
    Çetin G.
    International Interdisciplinary Business-economics Advancement Conference., California, United States Of America, 04 May 2015, pp.96-102
  32. The Relation between Demographic Factors and the Turnover Intention in Pre-Opening Hotel Businesses
    Akova O., Cetin G., Cifci İ.
    11th International Strategic Management Conference, Vienna, Austria, 23 - 25 July 2015, vol.207, pp.377-384
  33. Tourists' Approach to Local Food
    Sengel T., Karagoz A., Cetin G., Dincer F. F. , Ertugral S., Balik M.
    World Conference on Technology, Innovation and Entrepreneurship, İstanbul, Turkey, 28 - 30 May 2015, pp.429-437
  34. The characteristics of Ahi Tradition in Grand Bazaar and implications on tourist experience
    ÇETİN G., KIZILIRMAK İ.
    International Antalya HospitalityTourism and Travel ResearchConference, Antalya, Turkey, 9 - 12 December 2014, pp.1-7
  35. Components of Traditional Hospitality and Implications in Commercial Tourism Settings: Evidence from Istanbul
    ÇETİN G., BALIK M.
    Heritage, Tourism and Hospitality Conference, İstanbul, Turkey, 6 - 08 November 2014, pp.158-165
  36. Analysis of Online Customer Complaints on Travel Trade
    DEMİRKOL Ş., Guliyeva D., ÇETİN G.
    International Interdisciplinary Business-Economics Advancement Conference, İstanbul, Turkey, 16 - 19 July 2014, pp.182
  37. Destinations’ Experiential Attributes for Middle East Tourists: Case of Istanbul
    ÇETİN G.
    7th World Conference for Graduate Research in Tourism, Hospitality and Leisure, İstanbul, Turkey, 3 - 07 June 2014, pp.88-94
  38. LİSANS VE ÖNLİSANS DÜZEYİNDE TURİZM ÖĞRENİMİ ALAN ÖĞRENCİLERİNİN DUYGULARINI İFADE ETME VE DEMOGRAFİK VE SOSYAL ÖZELLİKLERİ ARASINDAKİ İLİŞKİYİ BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA
    AKOVA O., Çetin G., Kaya F.
    Uluslarararası yönetim ve turizm araştırmaları kongresi, Antalya, Turkey, 9 - 11 May 2014, pp.1-15
  39. Impact of direct flights on destination development: The case of Turkish Airlines
    Çetin G.
    Advances in Hospitality and Tourism Marketing and Management Conference , Baie-Du-Tombeau, Mauritius, 04 February 2014, pp.425-438
  40. Components of experiential value: Case of hospitality industry
    Cetin G., Akova O., Kaya F.
    10th International Strategic Management Conference, Rome, Italy, 19 - 21 June 2014, vol.150, pp.1040-1049
  41. Electronic Word of Mouth Among hotel Guests: Demographic and Tripographic Factors
    İSTANBULLU DİNÇER F., ÇETİN G.
    11th International Conference on Knowledge, Economy and Management, Malta, Malta, 27 - 30 November 2013, pp.520-523
  42. Lodging Tax: A Justification Tool for Tourism Sustainability
    ÇETİN G., KIZILIRMAK İ., ŞAHİN M. A.
    Sustainability Issues and Challenges in Tourism, Turkey, pp.16
  43. Dimensions of Cultural Tourist Experience in Destinations
    ÇETİN G., Okumus F.
    6th International Conference on Services Management, Cyprus (Kktc), 1 - 04 June 2013, pp.123-132
  44. political and economic factors affecting tourism demand between countrıes / a case from bosnıa herzegovına and turkey
    İSTANBULLU DİNÇER F., kızılırmak i., muğan ertuğral s., çetin g., ERTUĞRAL S.
    ınternatıonal conference on economıc and social studies, Bosnia And Herzegovina, 1 - 04 May 2013, pp.301-302
  45. Understanding the Customer Experiences from Perspective of Guests and Hotel Managers: Empirical Findings from Luxury Hotels in Istanbul, Turkey
    ÇETİN G., Okumus F.
    17th Annual Graduate Student Research Conference in Hospitality and Tourism, United States Of America, 1 - 04 January 2012, pp.432-443
  46. Turizmoloji Nedir? Turizmbilim Üzerine Yapılan Teorik Tartışmaları Değerlendiren Bir Analiz Çalışması
    İSTANBULLU DİNÇER F., DİNÇER M., ÇETİN G., Aslan E., İZGİ M. T. , DEMİROĞLU O. C.
    Çeşme Ulusal Turizm Sempozyumu, İzmir, Turkey, 21 - 23 November 2007, pp.169-180
  47. Turizmoloji Nedir? Turizmbilim Üzerine Yapılan Teorik Calışmaların Bir Analiz Çalışması
    İZGİ M. T. , İSTANBULLU DİNÇER F., ÇETİN G., Demiroğlu O. C. , Aslan E.
    Çeşme Ulusal Turizm Sempozyumu, İzmir, Turkey, 21 - 23 November 2007, pp.490-502
  48. The Sustainable Development Of Tourism In Islands – The Case Of Buyukada – Istanbul
    İZGİ M. T. , ÇETİN G., Demiroğlu O. C.
    Lessons from the Past Directions for the Future, International Tourism Bienal, Sakarya, Turkey, 20 - 22 May 2007, pp.156-166
  49. The Tourism Potential Of Istanbul-Kilyos Region And The Applicable Sustainable Tourism Alternatives For The Area
    İZGİ M. T. , ÇETİN G.
    New Perspectives and Values in World Tourism & Tourism Management in the Future, Antalya, Turkey, 20 - 26 November 2006, pp.915-925

Academic and Administrative Experience

2021 - Continues Assistant Coordinator Istanbul University, Faculty Of Economics, Department of Tourism Management
2020 - Continues Deputy Head of Department Istanbul University, Faculty Of Economics, Department of Tourism Management

Courses

Etiquette and Protocol, Undergraduate, 2019 - 2020
Destination Management, Undergraduate, 2019 - 2020
Quantitative Methods, Doctorate, 2019 - 2020
Special Interest Tourism, Undergraduate, 2019 - 2020
Research Methods, Postgraduate, 2019 - 2020
Principles of Marketing, Undergraduate, 2019 - 2020

Metrics





Non Academic Experience

Business Establishment Private, Discover Travel
Business Establishment Private, Klassis Turizm Grubu
Business Establishment Private, Intra Travel
Business Establishment Private, Egebank
Other Public Institution, Tbmm - Milli Saraylar