International Journal of Intelligent Information Technologies (IJIIT), cilt.18, sa.1, ss.1-18, 2022 (ESCI)
Humans are social beings.
Emotions, like their thoughts, play an essential role in
decision-making. Today, artificial intelligence (AI) raises expectations
for faster, more accurate, more rational, and fairer decisions with
technological advancements. As a result, AI systems have often been seen
as an ideal decision-making mechanism. But what if these systems decide
against you based on gender, race, or other characteristics? Biased or
unbiased AI, that's the question! The motivation of this study is to
raise awareness among researchers about bias in AI and contribute to the
advancement of AI studies and systems. As the primary purpose of this
study is to examine bias in the decision-making process of AI systems,
this paper focused on (1) bias in humans and AI, (2) the factors that
lead to bias in AI systems, (3) current examples of bias in AI systems,
and (4) various methods and recommendations to mitigate bias in AI
systems.