Self-Efficacy Level and Patient Satisfaction with Healthcare in Chronic Obstructive Pulmonary Diseases


Kaya H., Aydin G. O., Kucuk L., AŞTI T., Turan N., PALLOŞ A., ...Daha Fazla

INTERNATIONAL JOURNAL OF MEDICAL RESEARCH & HEALTH SCIENCES, cilt.7, sa.7, ss.1-9, 2018 (ESCI) identifier

Özet

Background: Chronic obstructive pulmonary disease (COPD) is a chronic and progressive disease characterized by the deterioration of the lower airways. Objective: The purpose of this study was to investigate the possible relationships between the satisfaction with healthcare services of the people with COPD and their self-efficacy. Methods: Participants were patients visiting polyclinics. The patient information form, the patient assessment of chronic illness care, and the chronic obstructive pulmonary disease self-efficacy scale were used for this study. The data was collected by researchers in face-to-face interviews with participants after their medical examination. Spearman correlation test was used for correlation analysis. Student's t-test, one-way ANOVA, the Kruskal-Wallis test, and Mann-Whitney U test were used to analyze scale scores. Results: Total 62.4% participants were male, and the mean age was 65.19 +/- 12.28. It was found that individuals with COPD have a low level of satisfaction with the healthcare services they receive and their self-efficacy level is low. Conclusions: Patients with COPD reported a low level of satisfaction with healthcare delivery and low self-efficacy. For this reason, there is a need for attempts to promote patient satisfaction with healthcare services and self-efficacy.