The role of innovation in creating customer value: a study on employees of a call center establishment


YAŞLIOĞLU M. M. , ÖZASLAN ÇALIŞKAN B. Ö. , Şap Ö.

9th International Strategic Management Conference, Riga, Latvia, 27 - 29 June 2013, vol.1, pp.10-20

  • Publication Type: Conference Paper / Full Text
  • Volume: 1
  • City: Riga
  • Country: Latvia
  • Page Numbers: pp.10-20