Evaluation of factors affecting logistics performance in a global crisis environment with DEMATEL and BWM

Dişkaya F., Emir Ş.

Akıllı Ulaşım Sistemleri ve Uygulamaları Dergisi (Online), cilt.6, sa.2, ss.300-325, 2023 (Hakemli Dergi)

Özet

One of the most important indicators of the economic welfare of the countries is the
performance level of logistics operations. For this reason, the performance of logistics activities is
susceptible to economic conditions. In recent years, the financial crisis environment, which has reached
global dimensions due to the pandemic and war, has revealed that logistics management performances
should be reevaluated. Therefore, it will be significant to reassess the critical factors that affect the
logistics management performance domestically and globally at the country level. This study examined
national and international critical factors impacting logistics management performance in the economic
crisis environment. For this purpose, criteria determined from expert opinions and scientific literature
review were evaluated by DEMATEL and BWM methods. The results obtained from these two methods
were combined with the COPELAND method.As a consequence of the investigation, the factors
impacting logistics performance were identified and interpreted in order of importance. The paper
analyzes the factors impacting countries' logistics performance in the global economic crisis
environment and presents an up-to-date evaluation.