Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, cilt.74, ss.368-384, 2026 (TRDizin)
This study examines the relationships among work centrality, psychological safety, and job crafting among cabin crew. Data were collected through an online survey from 353 flight attendants working in Turkiye. Preliminary analyses included descriptive statistics, normality checks, reliability and validity assessments, correlation analyses. Mediation analyses were conducted using the PROCESS macro (v4.2) in SPSS (v29), with significance determined through BootLLCI and BootULCI confidence intervals. The findings indicate that work centrality positively predicts job crafting, while psychological safety enhances proactive work redesign. Moreover, psychological safety partially mediates the relationship between work centrality and job crafting. These results suggest that employees who view their work as central to their identity are more likely to engage in job crafting, particularly when they perceive a psychologically safe environment. The study highlights the importance of fostering psychological safety to support proactive behaviors in the dynamic context of commercial aviation.