International Journal of Ethics and Systems, cilt.1, sa.1, ss.1-30, 2024 (ESCI)
Purpose – This study examines the effects of organizational spirituality, leadership styles and organizational
trust on employee well-being as explained by work engagement and job burnout. Specifically, the study aims
to examine the moderating role of organizational trust on the relationships between these variables.
Design/methodology/approach – The study uses a quantitative approach and utilizes a survey for data
collection involving 783 employees from Kosovo. Data analysis was conducted using structural equation
modeling (SEM).
Findings – The research results show that organizational spirituality positively affects work engagement and
negatively affects job burnout. Furthermore, both transformational and transactional leadership styles show a
positive association with work engagement, while only transactional leadership is significantly associated with
job burnout. The SEM results underscore that organizational trust does not moderate the relationship between
organizational spirituality and employee engagement or job burnout. Organizational trust does, however,
moderate the relationships between transformational and transactional leadership styles and both work
engagement and job burnout.
Research limitations/implications – This study has several limitations, including the non-random
sampling method and the cross-sectional nature of the study. In light of the findings, the implications of the
study are discussed and recommendations for future studies are provided.
Originality/value – This study is an enrichment to the existing literature as it explores the subtle role of
organizational trust as a moderator in the aforementioned relationships. It highlights the significant influence
of organizational spirituality and leadership styles on work engagement and job burnout and provides new
insights for researchers and practitioners alike.
Keywords Organizational spirituality, Transformational leadership, Transactional leadership,
Organizational trust, Employee engagement, Job burnou