A Statistical Survey Report to Assess Patient Satisfaction with Performance of Hospital for Service Quality Improvement

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Mirza H., Ismail M., Sheikh Z. I., Rasheed H.

PAKISTAN JOURNAL OF MEDICAL & HEALTH SCIENCES, vol.10, no.4, pp.1399-1402, 2016 (ESCI)

• Publication Type: Article / Article
• Volume: 10 Issue: 4
• Publication Date: 2016
• Journal Name: PAKISTAN JOURNAL OF MEDICAL & HEALTH SCIENCES
• Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus, EMBASE
• Page Numbers: pp.1399-1402
• Keywords: Survey, service quality, patient satisfaction
• Istanbul University Affiliated: No

Abstract

Aim: To analyze how satisfied patients are with the performance of hospital and which services need improvement.