A Statistical Survey Report to Assess Patient Satisfaction with Performance of Hospital for Service Quality Improvement

Mirza H., Ismail M., Sheikh Z. I., Rasheed H.

PAKISTAN JOURNAL OF MEDICAL & HEALTH SCIENCES, cilt.10, sa.4, ss.1399-1402, 2016 (ESCI) identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 10 Sayı: 4
  • Basım Tarihi: 2016
  • Dergi Adı: PAKISTAN JOURNAL OF MEDICAL & HEALTH SCIENCES
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus, EMBASE
  • Sayfa Sayıları: ss.1399-1402
  • Anahtar Kelimeler: Survey, service quality, patient satisfaction
  • İstanbul Üniversitesi Adresli: Hayır

Özet

Aim: To analyze how satisfied patients are with the performance of hospital and which services need improvement.