THE MEDIATING ROLE EFFECT OF INTERNAL INTEGRATION BETWEEN LONG TERM RELATIONSHIP WITH SUPPLIERS AND CUSTOMERS AND BUSINESS PERFORMANCE IN TURKEY ICI 500 ENTERPRISES

---

Atıf İçin Kopyala

TOKER K., Pinar R. I.

BRAZILIAN JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, cilt.16, sa.4, ss.592-604, 2019 (ESCI)

• Yayın Türü: Makale / Tam Makale
• Cilt numarası: 16 Sayı: 4
• Basım Tarihi: 2019
• Doi Numarası: 10.14488/bjopm.2019.v16.n4.a5
• Dergi Adı: BRAZILIAN JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
• Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI)
• Sayfa Sayıları: ss.592-604
• İstanbul Üniversitesi Adresli: Evet

Özet

Goal: This paper aims to demonstrate the mediating effect of internal integration in the relationship between long-term connections with customers/suppliers and operating performance. Businesses that want to improve operating performance often try to establish long-term relationships with customers and suppliers. However, at this stage, they neglect the internal integration process.