Turnover intention linking compulsory citizenship behaviours to social loafing in nurses: A mediation analysis

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Yıldız B., Elibol E.

JOURNAL OF NURSING MANAGEMENT, vol.29, no.4, pp.653-663, 2021 (SCI-Expanded) identifier identifier identifier

  • Publication Type: Article / Article
  • Volume: 29 Issue: 4
  • Publication Date: 2021
  • Doi Number: 10.1111/jonm.13200
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Scopus, Academic Search Premier, CINAHL, EMBASE, MEDLINE, Psycinfo, Public Affairs Index
  • Page Numbers: pp.653-663
  • Keywords: compulsory citizenship behaviours, nurses, nursing, social loafing, turnover intention, EMPLOYEE TURNOVER, ORGANIZATIONAL CITIZENSHIP, JOB-SATISFACTION, WORK, IMPACT, PERCEPTIONS, COMMITMENT, BOUNDARIES, HOSPITALS, JUSTICE
  • Istanbul University Affiliated: Yes



Aims: To propose a theoretical model of social loafing behaviours and to examine the

effects of compulsory citizenship behaviours and turnover intention on nurses' social

loafing behaviour.

Method: This cross-sectional study included 264 nurses working in public hospitals

in Istanbul, Turkey. The data were gathered by using a snowball sampling method

and analysed using descriptive statistical analyses, F test, t test, Pearson's correlation

analysis and multiple and hierarchical linear regression analyses.

Results: Results indicated that compulsory citizenship behaviours were positively associated

with turnover intention and social loafing. Turnover intention fully mediated

the relationship between compulsory citizenship behaviours and social loafing.

Conclusion: Nurses who exhibit compulsory citizenship behaviours have developed

turnover intentions to conserve their well-being, which led to social loafing as a resource

recovery tactic.

Implications for Nursing Management: Training should be provided for managers

and nurses to raise awareness about the possible negative effects of compulsory

citizenship behaviours. To manage social loafing and turnover intention, effective and

proactive solution-oriented strategies should be implemented.