JOURNAL OF NURSING MANAGEMENT, vol.29, no.4, pp.653-663, 2021 (SCI-Expanded)
Aims: To propose a theoretical model of social loafing behaviours and to examine the
effects of compulsory citizenship behaviours and turnover intention on nurses' social
Method: This cross-sectional study included 264 nurses working in public hospitals
in Istanbul, Turkey. The data were gathered by using a snowball sampling method
and analysed using descriptive statistical analyses, F test, t test, Pearson's correlation
analysis and multiple and hierarchical linear regression analyses.
Results: Results indicated that compulsory citizenship behaviours were positively associated
with turnover intention and social loafing. Turnover intention fully mediated
the relationship between compulsory citizenship behaviours and social loafing.
Conclusion: Nurses who exhibit compulsory citizenship behaviours have developed
turnover intentions to conserve their well-being, which led to social loafing as a resource
Implications for Nursing Management: Training should be provided for managers
and nurses to raise awareness about the possible negative effects of compulsory
citizenship behaviours. To manage social loafing and turnover intention, effective and
proactive solution-oriented strategies should be implemented.