Determining Differences between Store Perceptions of Loyal and Non-Loyal Customers of a Major Supermarket Retailer in Turkey


Bozbay Z.

International Journal of Management Cases, vol.10, pp.191-200, 2008 (Scopus)

  • Publication Type: Article / Article
  • Volume: 10
  • Publication Date: 2008
  • Journal Name: International Journal of Management Cases
  • Journal Indexes: Scopus, EBSCO Education Source
  • Page Numbers: pp.191-200
  • Istanbul University Affiliated: Yes