An integrated novel interval type-2 fuzzy MCDM method to improve customer satisfaction in public transportation for Istanbul

Celik E., BİLİŞİK Ö. N., Erdogan M., Gumus A. T., BARAÇLI H.

Transportation Research Part E: Logistics and Transportation Review, cilt.58, ss.28-51, 2013 (SCI-Expanded, SSCI, Scopus)

• Yayın Türü: Makale / Tam Makale
• Cilt numarası: 58
• Basım Tarihi: 2013
• Doi Numarası: 10.1016/j.tre.2013.06.006
• Dergi Adı: Transportation Research Part E: Logistics and Transportation Review
• Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Scopus
• Sayfa Sayıları: ss.28-51
• Anahtar Kelimeler: Interval type-2 fuzzy sets, GRA, TOPSIS, Customer satisfaction, Public transportation, Istanbul, GREY RELATION ANALYSIS, GROUP DECISION-MAKING, SERVICE QUALITY, PERFORMANCE, TOPSIS, CONSUMPTION, SELECTION, MODEL, CONSEQUENCES, DETERMINANTS
• İstanbul Üniversitesi Adresli: Hayır