Emergency department ergonomic design evaluation: A case study using fuzzy DEMATEL-focused two-stage methodology

Gul M.

HEALTH POLICY AND TECHNOLOGY, cilt.8, sa.4, ss.365-376, 2019 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 8 Sayı: 4
  • Basım Tarihi: 2019
  • Doi Numarası: 10.1016/j.hlpt.2019.09.005
  • Dergi Adı: HEALTH POLICY AND TECHNOLOGY
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.365-376
  • Anahtar Kelimeler: Emergency department, Ergonomic design, Check-list, FDEMATEL, CARE
  • İstanbul Üniversitesi Adresli: Hayır

Özet

Objectives: An emergency department (ED) is a unit of a hospital that is designed, staffed, and equipped to treat injured people and those afflicted with sudden and severe illness. Evaluation of ergonomic design of these departments with respect to specific criteria/standards is expected to contribute to the improvement of productivity and service quality since EDs have too much complexity and volume in the patient flow. Therefore, this paper proposes a two-stage methodology for evaluation of ED ergonomic design.