Identifying key factors of rail transit service quality: An empirical analysis for Istanbul

Işıklı E., AYDIN N., Celik E., Gumus A. T.

Journal of Public Transportation, cilt.20, sa.1, ss.63-90, 2017 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 20 Sayı: 1
  • Basım Tarihi: 2017
  • Doi Numarası: 10.5038/2375-0901.20.1.4
  • Dergi Adı: Journal of Public Transportation
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.63-90
  • Anahtar Kelimeler: Service quality, public transportation, rail transit systems, stated preferences, fallback voting, Istanbul, IMPROVE CUSTOMER SATISFACTION, PUBLIC TRANSPORT, PASSENGERS, FRAMEWORK, NETWORK, SYSTEMS, ACCESS, IMPACT
  • İstanbul Üniversitesi Adresli: Evet