Abant Sosyal Bilimler Dergisi, cilt.21, sa.2, ss.187-206, 2021 (Hakemli Dergi)
In this study, the relationship and the possible impact between employees'
perceptions of overqualification and compulsory citizenship behaviors which is
one of the negative extra-role workplace behaviors are examined within the
scope of Person-Job Fit Theory. In this context, the sample of this study consists
of 334 non-manager service sector employees in Istanbul, which were reached in
December 2017 and January 2018 by using convenient sampling method. The
survey technique was used as a data collection tool and the questionnaire was
applied to the same people in two different time periods. The obtained data were
analyzed in SPSS software. Findings show that the job misprision dimension of
the perceived overqualification has a positive effect on compulsory citizenship
behaviors, while the self-righteousness dimension of the perceived
overqualification has no statistically significant effect on compulsory citizenship
behaviors. At the end of the research, managerial and practical implications are
provided.