The Relationship between Customer Satisfaction, Customer Loyalty and Buying Intention in Food Retailing Industry

Okumuş A., Bozbay Z.

International Journal of Management Cases, vol.10, pp.551-560, 2008 (Scopus)

  • Publication Type: Article / Article
  • Volume: 10
  • Publication Date: 2008
  • Journal Name: International Journal of Management Cases
  • Journal Indexes: Scopus, EBSCO Education Source
  • Page Numbers: pp.551-560
  • Istanbul University Affiliated: Yes