Understanding the Customer Experiences from Perspective of Guests and Hotel Managers: Empirical Findings from Luxury Hotels in Istanbul, Turkey


ÇETİN G. , Okumus F.

17th Annual Graduate Student Research Conference in Hospitality and Tourism, Amerika Birleşik Devletleri, 1 - 04 January 2012, ss.432-443

  • Basıldığı Ülke: Amerika Birleşik Devletleri
  • Sayfa Sayıları: ss.432-443