Psychological Intervention Strategies on Aviation Crisis

Temeloğlu Şen E.

in: Aviation Psychology: Concepts, Research, and Practices, Pınar Ünsal,Seda Çeken, Editor, IU Press, Bloomington (IN), USA , İstanbul, pp.1-31, 2022

  • Publication Type: Book Chapter / Chapter Research Book
  • Publication Date: 2022
  • Publisher: IU Press, Bloomington (IN), USA 
  • City: İstanbul
  • Page Numbers: pp.1-31
  • Editors: Pınar Ünsal,Seda Çeken, Editor
  • Istanbul University Affiliated: Yes


A crisis is defined as a disaster or an opportunity by different theorists. Despite the change in the definitions' aspects, all theorists agree that a crisis will turn into a traumatic process if not intervened in. Therefore, crisis intervention has been used in individual, organizational, and community areas. The nature of aviation is an industry that might be hazardous and encounter crises before, during, and after an operation. Therefore, it is a requirement that aviation workers are always prepared to cope with a crisis. Aviation companies often focus on organizational arrangements with crises before and during operations. However, this may be caused by not noticing individual problems after a crisis. Hence, this chapter aimed to clearly explain intervention strategies to reduce the intensity of a crisis experienced after the aviation crisis. After a crisis, Critical Incident Stress Management, Psychological First Aid, and The Seven-Stage Crisis Intervention Model are generally used for interventions. There are some advantages and disadvantages for all three crisis interventions compared with each other. However, all of these indicate a comprehensive and structural perspective. Therefore, the aviation crisis arrangements should follow the model-based intervention that has been already tested in other cases. On the other hand, cultural issues, one of the essential areas of effective intervention, must be included in aviation crisis intervention. Consequently, aviation companies should add individual-focused strategies after crisis intervention plans, and these strategies should be evidence-based and sensitive to cultural differences.