Çalışma ve Toplum, sa.64, ss.31-72, 2020 (Hakemli Dergi)
The aim of this study is to reveal the holistic administration
model of social policy actors in a city with the case of Esenler district
in Istanbul. In this respect, it is aimed not only to determine the
individually social policy functions of each actor, but also to model
what kind of an administration model should be followed in terms of
social policy in a city. The scope of the study for this purpose is the
social policy implementations of social policy actors for social policy
recipients in Esenler District of Istanbul. In this context, the study
deals with Ministry of Family, Labor and Social Services’s (ACSHB)
district unit of the central government, the Social Assistance and
Solidarity Foundations (SYDV), the local district municipality and the
NGOs of the district. The field part of the study was conducted between
February and March 2018. Semi-structured interview form and
observation technique were used in this study. A total of thirty seven
(37) people (participants) were interviewed. The model that emerged in
this framework has three basic principles: i) compassion, justice and
rightness. ii) There are some obstacles in the implementation of these
basic principles: the ones originating from the legislation, the
determining mechanism, the budget issue, the institutional ground and
the personnel status. iii) In order to overcome barriers, the density
center for social policy recipients and the gravity center are proposed
for the social policy actors who implement social policies.