Logistics Service Quality as a Determinant of Customer Loyalty in Online Retailing


Özkan E.

in: Contemporary Challenges and Practices in Logistics and Supply Chain Management, Abdullah Okumuş,Ebru Demirci,Muhammet Gül, Editor, Istanbul University Press, İstanbul, pp.179-204, 2024

  • Publication Type: Book Chapter / Chapter Research Book
  • Publication Date: 2024
  • Publisher: Istanbul University Press
  • City: İstanbul
  • Page Numbers: pp.179-204
  • Editors: Abdullah Okumuş,Ebru Demirci,Muhammet Gül, Editor
  • Istanbul University Affiliated: Yes