The Role of Service Quality on Customer Satisfaction in Internet Retailing: A Comparative Study of Apparel and Book Industries


Bozbay Z. , Yaman Y., Özkan E.

Journal of Transportation and Logistics, vol.1, no.1, pp.19-38, 2016 (National Refreed University Journal)

  • Publication Type: Article / Article
  • Volume: 1 Issue: 1
  • Publication Date: 2016
  • Doi Number: 10.22532/jtl.237885
  • Title of Journal : Journal of Transportation and Logistics
  • Page Numbers: pp.19-38