The Role of Service Quality on Customer Satisfaction in Internet Retailing: A Comparative Study of Apparel and Book Industries

Copy For Citation

Bozbay Z., Yaman Y., Özkan E.

Journal of Transportation and Logistics, vol.1, no.1, pp.19-38, 2016 (Peer-Reviewed Journal)

• Publication Type: Article / Article
• Volume: 1 Issue: 1
• Publication Date: 2016
• Doi Number: 10.22532/jtl.237885
• Journal Name: Journal of Transportation and Logistics
• Journal Indexes: TR DİZİN (ULAKBİM)
• Page Numbers: pp.19-38
• Istanbul University Affiliated: Yes