Publications & Works

Articles Published in Journals That Entered SCI, SSCI and AHCI Indexes

The interface between hospitality and tourism entrepreneurship, integration and well-being: A study of refugee entrepreneurs

ALRAWADIEH Z., Altinay L., Cetin G. , Simsek D.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, vol.97, 2021 (Journal Indexed in SSCI) identifier identifier

Experience vs quality: predicting satisfaction and loyalty in services

Cetin G.
SERVICE INDUSTRIES JOURNAL, 2020 (Journal Indexed in SSCI) identifier identifier

Digital transformation and revenue management: Evidence from the hotel industry

Alrawadieh Z., ALRAWADIEH Z., Cetin G.
TOURISM ECONOMICS, 2020 (Journal Indexed in SSCI) identifier identifier

The impact of emotional dissonance on quality of work life and life satisfaction of tour guides

ALRAWADIEH Z., Cetin G. , Dincer M. Z. , Istanbullu Dincer F. F.
SERVICE INDUSTRIES JOURNAL, vol.40, pp.50-64, 2020 (Journal Indexed in SSCI) identifier identifier

Budget and midrange hotel managers' perceptions of and responses to Airbnb Evidence from Istanbul

ALRAWADIEH Z., Guttentag D., Aydogan Cifci M. , Cetin G.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, vol.32, no.2, pp.588-604, 2020 (Journal Indexed in SSCI) identifier identifier

Understanding the challenges of refugee entrepreneurship in tourism and hospitality

Alrawadieh Z., Karayilan E. , Cetin G.
SERVICE INDUSTRIES JOURNAL, vol.39, pp.717-740, 2019 (Journal Indexed in SSCI) identifier identifier

Marketing Istanbul as a culinary destination

Okumus B., Cetin G.
JOURNAL OF DESTINATION MARKETING & MANAGEMENT, vol.9, pp.340-346, 2018 (Journal Indexed in SSCI) identifier identifier

The professional relationship between tour guides and tour operators

Cetin G. , Yarcan S.
SCANDINAVIAN JOURNAL OF HOSPITALITY AND TOURISM, vol.17, no.4, pp.345-357, 2017 (Journal Indexed in SSCI) identifier identifier

Meeting revenue management challenges: Knowledge, skills and abilities

Cetin G. , Demirciftci T., BILGIHAN A.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, vol.57, pp.132-142, 2016 (Journal Indexed in SSCI) identifier identifier

Components of cultural tourists' experiences in destinations

Cetin G. , BILGIHAN A.
CURRENT ISSUES IN TOURISM, vol.19, no.2, pp.137-154, 2016 (Journal Indexed in SSCI) Creative Commons License identifier identifier

Understanding the Customer Experiences from the Perspective of Guests and Hotel Managers: Empirical Findings from Luxury Hotels in Istanbul, Turkey

Cetin G. , Walls A.
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, vol.25, no.4, pp.395-424, 2016 (Journal Indexed in SSCI) identifier identifier

Articles Published in Other Journals

Understanding the Gap between University Revenue Management Courses and the Job Market

Demirciftci T., Belarmino A., Chen C., Cetin G.
JOURNAL OF HOSPITALITY & TOURISM EDUCATION, 2021 (Journal Indexed in ESCI) identifier identifier

Terapötik Rekreasyon Kapsamında Mevleviliğin Değerlendirilmesi

İSTANBULLU DİNÇER F. F. , ÇETİN G. , YOZCU S.
Türk Turizm Araştırmaları Dergisi, vol.3, no.2, pp.159-173, 2019 (Other Refereed National Journals)

The Superior Destination Experience

ÇETİN G. , KIZILIRMAK İ. , Balık M.
Journal of Tourismology, vol.3, no.2, pp.33-37, 2018 (International Refereed University Journal)

PAYLAŞIM EKONOMİSİ VE TURİZME ETKİLERİ ÜZERİNE BİR DEĞERLENDİRME

DİNÇER M. Z. , ÇETİN G. , GÜL İ.
GÜNCEL TURİZM ARAŞTIRMALARI DERGİSİ, vol.2, no.1, pp.7-16, 2018 (Other Refereed National Journals)

Research methods in tourism, hospitality & events management

Cetin G.
ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH, vol.29, no.3, pp.470-472, 2018 (Journal Indexed in ESCI) identifier

Experiencing local Turkish hospitality in Istanbul, Turkey

Cetin G. , OKUMUS F.
INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH, vol.12, no.2, pp.223-237, 2018 (Journal Indexed in ESCI) identifier identifier

Coping with RM challenges in hospitality education

Demirciftci T., Cetin G. , Bilgihan A.
JOURNAL OF REVENUE AND PRICING MANAGEMENT, vol.16, no.5, pp.499-512, 2017 (Journal Indexed in ESCI) identifier identifier

Willingness to Pay for Tourist Tax in Destinations: Empirical Evidence from Istanbul

Cetin G. , Alrawadieh Z. , Dincer M. Z. , Dincer F. F. , Ioannides D.
ECONOMIES, vol.5, no.2, 2017 (Journal Indexed in ESCI) identifier identifier

Impact of direct flights on tourist volume: Case of Turkish Airlines

ÇETİN G. , KAYA F. , AKOVA O. , Gursoy D.
Journal of Tourismology, vol.2, pp.36-50, 2017 (International Refereed University Journal)

Coping with reintermediation: the case of SMHEs

Cetin G. , Cifci M. , Dincer F. F. , Fuchs M.
INFORMATION TECHNOLOGY & TOURISM, vol.16, no.4, pp.375-392, 2016 (Journal Indexed in ESCI) identifier identifier

Muslim friendly tourism (MFT): A discussion

ÇETİN G. , DİNÇER M. Z.
International Journal of Tourismology, vol.2, no.1, pp.65-67, 2016 (International Refereed University Journal) Creative Commons License

Ideology, Foreign Policy and Tourism: The Case of Turkey-Middle East Relations

ÇETİN G. , SUNAR CANKURTARAN B.
International Journal of Turcologia, vol.11, no.21, pp.45-64, 2016 (Refereed Journals of Other Institutions) Creative Commons License

Theory of knowledge of tourism: A sociological and epistemological reflection

ÇETİN G. , De Esteban J., Antonovica A.
Journal of Tourismology, vol.1, no.1, pp.2-15, 2015 (International Refereed University Journal)

The Relation between Demographic Factors and the Turnover Intention in Pre-opening Hotel Businesses

Akova O. , Çetin G. , Çifçi İ.
Procedia - Social and Behavioral Sciences, vol.207, pp.377-384, 2015 (Refereed Journals of Other Institutions)

THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENT AL MANAGEMENT PERCEP TION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS

AKOVA O. , Yaşar A. G. , Aslan A., Çetin G.
Research Journal of Business and Management – (RJBM), vol.2, no.2, pp.169-184, 2015 (Refereed Journals of Other Institutions)

Career management in hospitality: The case of four and five star hotels in Istanbul

ÇETİN G. , Uysal S., Şahin K., İSTANBULLU DİNÇER F. F.
Ekonometri ve İstatistik e-Dergisi, no.22, pp.1-13, 2015 (International Refereed University Journal)

Electronic word-of-mouth among hotel guests: Demographic and tripographic factors

ÇETİN G. , İSTANBULLU DİNÇER F. F.
The Journal of Knowledge Economy & Knowledge Management, vol.9, no.2, pp.35-41, 2014 (Refereed Journals of Other Institutions)

Sustaining tourism development through city tax: The case of Istanbul

ÇETİN G.
E-Review of Tourism Research (eRTR), vol.11, pp.26-41, 2014 (International Refereed University Journal)

Influence of customer experience on loyalty and word-of-mouth in hospitality operations

ÇETİN G. , Dincer F. F.
ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH, vol.25, no.2, pp.181-194, 2014 (Journal Indexed in ESCI) identifier identifier

Türk turizminde kokartlı turist rehberlerinin mevcut durumunun analizi.

ÇETİN G. , KIZILIRMAK İ.
Afyon Kocatepe Üniversitesi İİBF Dergisi, vol.14, no.2, pp.307-318, 2013 (National Refreed University Journal)

Refereed Congress / Symposium Publications in Proceedings

Publication rate and time to publication of papers presented in tourism-themed scientific events

Yalçınkaya B. , Çetin G.
19. Geleneksel Turizm Sempozyumu , Kocaeli, Turkey, 29 April 2021, pp.85-98

TERAPÖTİK REKREASYON KAPSAMINDA MEVLEVİLİĞİN DEĞERLENDİRİLMESİ

İSTANBULLU DİNÇER F. F. , ÇETİN G. , YOZCU S.
19.ULUSAL TURİZM KONGRESİ, Afyon, Turkey, 17 - 21 October 2018, vol.1, no.1, pp.54-64

Transformative travel experiences

ÇETİN G. , Pala T.
10th World Conference for Graduate Research, Nevşehir, Turkey, 2 - 07 October 2018, vol.1, no.1, pp.33-38 Creative Commons License

Budget Hotels’ Response to the Airbnb Growth: Evidence from an Urban Destination

ALRAWADIEH Z. , AYDOĞAN ÇİFÇİ M. , ÇETİN G.
6th Interdisciplinary Tourism Research Conference, Nevşehir, Turkey, 2 - 07 October 2018, pp.176-181

EXPLORING QUALITY OF WORK LIFE AND LIFE SATISFACTION OF TOUR GUIDES: AN EMOTIONAL LABOR PERSPECTIVE

İSTANBULLU DİNÇER F. F. , ÇETİN G. , DİNÇER M. Z. , ALRAWADIEH Z.
8th ADVANCES IN HOSPITALITY AND TOURISM MARKETING AND MANAGEMENT (AHTMM) CONFERENCE, Bangkok, Thailand, 25 - 29 July 2018, vol.1, no.1, pp.89-91

QUALITY MANAGEMENT SYSTEMS IN TURKISH HOTEL BUSINESS

AKOVA O. , MUĞAN ERTUĞRAL S., ÇETİN G. , GEDİK S.
4th INTERNATIONAL SYMPOSIUM ON NEW TRENDS IN SOCIAL SCIENCE (SOBY), Talin, Estonia, 6 - 07 July 2018, pp.68

Türkiye Konaklama İşletmelerinde Kalite Yönetim Sistemleri

AKOVA O. , MUĞAN ERTUĞRAL S. , ÇETİN G. , GEDİK S.
IV. Uluslararası Sosyal Bilimlerde Yeni Yönelimler Sempozyumu (SOBY), Talin, Estonia, 6 - 07 July 2018, no.5, pp.68

Exploring Quality of Work Life and Life Satisfaction of Tour Guides: An Emotional Labor Perspective

ALRAWADIEH Z. , ÇETİN G. , DİNÇER M. Z. , İSTANBULLU DİNÇER F. F.
8Th Advances in Hospitality and Tourism Marketıng and Management (AHTMM) Conference, Bangkok, Thailand, 25 - 29 June 2018, pp.83-85

IMPROVING REVENUE MANAGEMENT EDUCATION

İSTANBULLU DİNÇER F. F. , ÇETİN G. , Demirçiftçi T.
The 23rd Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Iowa, United States Of America, 3 - 05 January 2018, vol.1, no.1, pp.62

EXPERIENTIAL COMPONENTS OF TOUR GUIDING IN PACKAGE TOURS

İSTANBULLU DİNÇER F. F. , ÇETİN G. , ÖZDEMİR M.
7. ADVANCES IN TOURISM MARKETING CONFERENCE "THE ART OF LIVING TOGETHER", Casablanca, Morocco, 6 - 09 September 2017, vol.0, no.0, pp.392-396

COMPONENTS OF PACKAGE TOUR QUALITY

ÇETİN G. , AKOVA O. , ATSIZ O.
7th Advances in Hospitality and Tourism Marketing and Management conference, Gazimagosa, Cyprus (Kktc), 10 - 15 July 2017

MANAGING CRISES IN SMHEs: THE CASE OF TURKEY

KIZILIRMAK İ. , ÇETİN G. , Nasoz P., KÜÇÜKALİ S. , BALIK KAYA M.
7th Advances in Hospitality and Tourism Marketing and Management conference, Gazimagosa, Cyprus (Kktc), 10 - 15 July 2017

The Typology of Tourist-Tourist Interaction

EMİROĞLU B. D. , ÇETİN G. , İSTANBULLU DİNÇER F. F.
MIRDEC-4th, International Academic Conference on Social Science, Multidisciplinary and Globalization Studies, Madrid, Spain, 4 - 07 July 2017, pp.139-144

USING FLICKR TO ANALYZE ISTANBUL’S IMAGE AS A CULINARY DESTINATION

Okumus B., ÇETİN G. , Bilgihan A.
II. International Conference on Tourism Dynamics and Trends, Sevilla, Spain, 26 - 29 June 2017

Impact of Superior Destination Experience on Recommendation

ÇETİN G. , KIZILIRMAK İ. , BALIK KAYA M. , KÜÇÜKALİ S.
9th World Conference for Graduate Research in Tourism, Hospitality and Leisure, Cartagena, Spain, 6 June - 11 July 2017

Challenges with RM Adoption in SMHEs

AYDOĞAN ÇİFÇİ M. , ÇETİN G. , İSTANBULLU DİNÇER F. F. , KARAYILAN E.
8th International Conference on ‘Sustainable Tourism Development –Issues, Challenges & Debates, Katmandu, Nepal, 25 - 28 April 2017, vol.0, no.0, pp.36-46

Future of winter tourism in Turkey: Destination strategies for the Erzurum-Erzincan-Kars Winter Tourism Corridor (WTC)

ÇETİN G. , Demiroglu C.
The 1st Workshop on the Future of Winter Tourism (FWT2017), Rovaniemi, Finland, 3 - 05 April 2017, pp.36-53

A TYPOLOGY OF TOURIST - TOURIST INTERACTIONS

Emiroglu B. D. , Cetin G. , Dincer F. F.
4th International Academic Conference on Social Science, Multidisciplinary and Globalization Studies (MIRDEC), Madrid, Spain, 4 - 07 July 2017, pp.139-144 identifier

Reintermediation for Small and Medium Hospitality Enterprises

AYDOĞAN ÇİFÇİ M. , ÇETİN G. , İSTANBULLU DİNÇER F. F. , Funchs M.
Consumer Psychology of Tourism, Hospitality, and Leisure Research Symposium, Bruneck, Italy, 14 - 17 December 2016, pp.1

Impact of Local Hospitality on Tourist Experiences

KIZILIRMAK İ. , ÇETİN G. , BALIK KAYA M. , Okumuş F.
Consumer Behavior in Tourism Symposium, Consumer Psychology of Tourism, Hospitality, and Leisure Research Symposium, Brunico, Italy, 14 - 17 December 2016, pp.14-17

Creative Aspects of Package Tour Experiences in Destinations

ÇETİN G. , AKOVA O.
Valuing and Evaluating Creativity for Sustainable Regional Development, Östersund, Sweden, 11 - 14 September 2016, pp.165-167

Tourist Experiences in Creative Destinations

ÇETİN G. , İoannides D., İSTANBULLU DİNÇER F. F.
Valuing and Evaluating Creativity for Sustainable Regional Development, Östersund, Sweden, 11 - 14 September 2016, pp.25-27

The Package Tour Experıences

ÇETİN G. , AKOVA O.
6th Advances In Hospıtalıty & Tourısm Marketıng & Management Conference, Guangzhou, China, 14 - 17 July 2016, pp.93-96

A TYPOLOGY OF CHALLENGES IN HOSPITALITY REVENUE MANAGEMENT

ÇETİN G. , DEMİRÇİFTÇİ T., Bilgihan A.
5th AHTMM, Beppu, Japan, 18 - 21 June 2016, pp.253-260

Ziyaretçilerin Objektifinden Doğu Karadeniz Bölgesi Seyahat Deneyimi

ÇETİN G. , BALIK KAYA M.
SÜRDÜRÜLEBİLİR TURİZM KONGRESİ, Gümüşhane, Turkey, 14 - 16 June 2015, pp.406-420

Exploring the boutique hotel guest experience

Kurtulay Z., Taşkıran Ö., ÇETİN G. , KIZILIRMAK İ. , ATSIZ O. , KARAYILAN E.
International Interdisciplinary Business-Economics Advancement Conference, Las Vegas, Nevada, United States Of America, 26 May - 29 November 2015, pp.27-36

Tourists' Approach to Local Food

Sengel T., Karagoz A., Cetin G. , Dincer F. F. , Ertugral S. , Balik M.
World Conference on Technology, Innovation and Entrepreneurship, İstanbul, Turkey, 28 - 30 May 2015, pp.429-437 identifier

The Relation between Demographic Factors and the Turnover Intention in Pre-Opening Hotel Businesses

Akova O. , Cetin G. , Cifci İ.
11th International Strategic Management Conference, Vienna, Austria, 23 - 25 July 2015, vol.207, pp.377-384 identifier

The characteristics of Ahi Tradition in Grand Bazaar and implications on tourist experience

ÇETİN G. , KIZILIRMAK İ.
International Antalya HospitalityTourism and Travel ResearchConference, Antalya, Turkey, 9 - 12 December 2014, pp.1-7

Components of Traditional Hospitality and Implications in Commercial Tourism Settings: Evidence from Istanbul

ÇETİN G. , BALIK M.
Heritage, Tourism and Hospitality Conference, İstanbul, Turkey, 6 - 08 November 2014, pp.158-165

Analysis of Online Customer Complaints on Travel Trade

DEMİRKOL Ş. , Guliyeva D., ÇETİN G.
International Interdisciplinary Business-Economics Advancement Conference, İstanbul, Turkey, 16 - 19 July 2014, pp.182

Destinations’ Experiential Attributes for Middle East Tourists: Case of Istanbul

ÇETİN G.
7th World Conference for Graduate Research in Tourism, Hospitality and Leisure, İstanbul, Turkey, 3 - 07 June 2014, pp.88-94

LİSANS VE ÖNLİSANS DÜZEYİNDE TURİZM ÖĞRENİMİ ALAN ÖĞRENCİLERİNİN DUYGULARINI İFADE ETME VE DEMOGRAFİK VE SOSYAL ÖZELLİKLERİ ARASINDAKİ İLİŞKİYİ BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA

AKOVA O. , Çetin G. , Kaya F.
Uluslarararası yönetim ve turizm araştırmaları kongresi, Antalya, Turkey, 9 - 11 May 2014, pp.1-15

Components of experiential value: Case of hospitality industry

Cetin G. , Akova O. , Kaya F.
10th International Strategic Management Conference, Rome, Italy, 19 - 21 June 2014, vol.150, pp.1040-1049 identifier

Electronic Word of Mouth Among hotel Guests: Demographic and Tripographic Factors

İSTANBULLU DİNÇER F. , ÇETİN G.
11th International Conference on Knowledge, Economy and Management, Malta, Malta, 27 - 30 November 2013, pp.520-523

Lodging Tax: A Justification Tool for Tourism Sustainability

ÇETİN G. , KIZILIRMAK İ. , ŞAHİN M. A.
Sustainability Issues and Challenges in Tourism, Turkey, pp.16

Dimensions of Cultural Tourist Experience in Destinations

ÇETİN G. , Okumus F.
6th International Conference on Services Management, Cyprus (Kktc), 1 - 04 June 2013, pp.123-132

political and economic factors affecting tourism demand between countrıes / a case from bosnıa herzegovına and turkey

İSTANBULLU DİNÇER F. , kızılırmak i., muğan ertuğral s., çetin g. , ERTUĞRAL S.
ınternatıonal conference on economıc and social studies, Bosnia And Herzegovina, 1 - 04 May 2013, pp.301-302

Understanding the Customer Experiences from Perspective of Guests and Hotel Managers: Empirical Findings from Luxury Hotels in Istanbul, Turkey

ÇETİN G. , Okumus F.
17th Annual Graduate Student Research Conference in Hospitality and Tourism, United States Of America, 1 - 04 January 2012, pp.432-443

Turizmoloji Nedir? Turizmbilim Üzerine Yapılan Teorik Tartışmaları Değerlendiren Bir Analiz Çalışması

İSTANBULLU DİNÇER F. , DİNÇER M., ÇETİN G. , Aslan E., İZGİ M. T. , DEMİROĞLU O. C.
Çeşme Ulusal Turizm Sempozyumu, İzmir, Turkey, 21 - 23 November 2007, pp.169-180

Turizmoloji Nedir? Turizmbilim Üzerine Yapılan Teorik Calışmaların Bir Analiz Çalışması

İZGİ M. T. , İSTANBULLU DİNÇER F. , ÇETİN G. , Demiroğlu O. C. , Aslan E.
Çeşme Ulusal Turizm Sempozyumu, İzmir, Turkey, 21 - 23 November 2007, pp.490-502

The Sustainable Development Of Tourism In Islands – The Case Of Buyukada – Istanbul

İZGİ M. T. , ÇETİN G. , Demiroğlu O. C.
Lessons from the Past Directions for the Future, International Tourism Bienal, Sakarya, Turkey, 20 - 22 May 2007, pp.156-166

The Tourism Potential Of Istanbul-Kilyos Region And The Applicable Sustainable Tourism Alternatives For The Area

İZGİ M. T. , ÇETİN G.
New Perspectives and Values in World Tourism & Tourism Management in the Future, Antalya, Turkey, 20 - 26 November 2006, pp.915-925

Books & Book Chapters

EFFECTS OF THE COVID-19 PANDEMIC ON THE TOURISM INDUSTRY

Göktepe S. , Çetin G.
in: The COVID-19 Pandemic and Its Economic, Social, and Political Impacts, Dilek DEMİRBAŞ,Veysel BOZKURT,Sayım YORĞUN, Editor, Istanbul University, İstanbul, pp.59-70, 2020

COVID-19 PANDEMİSİNİN TURİZM ENDÜSTRİSİ ÜZERİNDEKİ ETKİLERİ

Çetin G. , Göktepe S.
in: COVID-19 Pandemi̇si̇ni̇n Ekonomi̇k, Toplumsal ve Si̇yasal Etkileri, Dilek Demirbaş,Veysel Bozkurt,Sayım Yorğun, Editor, İSTANBUL PRESS, İstanbul, pp.87-97, 2020

Experiential Components of Tour Guiding in Package Tours

Ozdemir M., ÇETİN G. , İSTANBULLU DİNÇER F. F.
in: Advances in Tourism Marketing, Antonia Correia, Alan Fyall, Metin Kozak, , Editor, Goodfellow, Oxford, pp.42-56, 2019

The role of local gastronomy in destination marketing

ÇETİN G. , Okumus B., Alrawadieh Z.
in: Advances in Tourism Marketing, Antonia Correia, Alan Fyall, Metin Kozak, Editor, Goodfellow Publishers Limited Blackwell, Oxford, Oxford, pp.195-209, 2019 Creative Commons License

Impact of Superior Destination Experience on Recommendation

ÇETİN G. , KIZILIRMAK İ. , Balık M., Küçükali S.
in: Trends in Tourist Behavior: New Products and Experiences from Europe, Artal-Tur A., Kozak M., Kozak, N., Editor, Springer-Verlag , Cham, pp.147-160, 2019 Creative Commons License

Impact of Superior Destination Experience on Recommendation

ÇETİN G. , KIZILIRMAK İ. , Balık M., Küçükali S.
in: Trends in Tourist Behavior: New Products and Experiences from Europe, Artal-Tur A., Kozak M., Kozak, N., Editor, Springer-Verlag , Cham, pp.147-160, 2019 Creative Commons License

A Strategic Approach to Managing Risk and Crisis at Tourist Destinations

ÇETİN G. , Yozcu Ö.
in: Tourist Destination Management: Instruments, Products, and Case Studies, Kozak N., Kozak M., Editor, Springer-Verlag , Cham, pp.273-287, 2019 Creative Commons License

A Strategic Approach to Managing Risk and Crisis at Tourist Destinations

ÇETİN G. , Yozcu Ö.
in: Tourist Destination Management: Instruments, Products, and Case Studies, Kozak N., Kozak M., Editor, Springer-Verlag , Cham, pp.273-287, 2019 Creative Commons License

TURİST DENEYİMİNDE PROFESYONEL TURİST REHBERLERİNİN ROLÜ

İSTANBULLU DİNÇER F. F. , ÇETİN G. , ÖZDEMİR M., Akagün T.
in: TURİST REHBERLİĞİ ÜZERİNE GÜNCEL ARAŞTIRMALAR, HACIOĞLU N.,AVCIKURT C.,KILIÇ A., ULUSOY YILDIRIM H., Editor, Detay Yayıncılık, Ankara, pp.360-372, 2018

Türkiye Konaklama İşletmelerinde Kalite Yönetim Sistemleri

Akova O. , Muğan Ertuğral S. , Çetin G. , Gedik S.
in: Sosyal Bilimlerde Yeni Yönelimler - V, .e, Editor, Gece Kitaplığı, Ankara, pp.879-898, 2018

Marketing Tourism Experiences

AYDOĞAN ÇİFÇİ M. , ÇETİN G. , İSTANBULLU DİNÇER F. F.
in: The Routledge Handbook of Destination Marketing, Dogan Gursoy; Christina G. Chi, Editor, Routledge, London/New York , New York, pp.49-59, 2018

Tourism Destination: Design of Experiences

KARAYILAN E. , ÇETİN G.
in: The Handbook of Managing and Marketing Tourism Experiences, Sotiriadis M., Gursoy, D., Editor, Emerald Insight, Bingley, pp.65-83, 2016

Kültürlerarası İletişim Aracı Olarak Turizm

BAYHAN İ., ÇETİN G. , AKOVA O.
in: Uluslararası İlişkilere Disiplinlerarası Bir Yaklaşım:Uluslararası İletişim Perspektifi, Burcu Sunar Cankurtaran, Editor, Röle Akademik Yayıncılık, İstanbul, pp.190-218, 2016

Traditional Hospitality as Experienced by Tourists

ÇETİN G.
in: Enhancing Customer Experience in the Service Industry, Levent Altinay, Surya Poudel, Editor, Cambridge University Press, Cambridge (MA), USA , New Castle, pp.184-201, 2016 Creative Commons License

The Characteristics of Ahilik in Grand Bazaar and Implications on Tourist Experience

ÇETİN G. , KIZILIRMAK İ.
in: TOURISM: Present and Future Perspective, S P Bansal, Sandeep W, Syed Ahmad R,, Editor, Kanıshka Publıshers, Yeni Delhi, pp.282-289, 2015

Turizmde güncel konu ve eğilimler

ÇETİN G. , KARAYILAN E.
in: Turizm işletmeciliği: Temel kavramlar ve uygulamalar, Akova O., Kızılırmak İ., Tanrıverdi H., Editor, Detay, Ankara, pp.349-372, 2015

Kalkınma Planlarında Turizm

DİNÇER M. Z. , ÇETİN G.
in: Değişik Perspektifleriyle Turizm Politikası ve Planlaması, Küçükaltan, D., Çeken, H., Mercan, Ş.O., Editor, Detay Yayıncılık, Ankara, pp.171-192, 2015

Destination Experience for Middle East Tourists

ÇETİN G. , BATIKAN Y., İSTANBULLU DİNÇER F. F.
in: Destination Marketing: An international perspective, Metin Kozak, Nazmi Kozak, Editor, Routledge, Londra, pp.187-198, 2015 Creative Commons License

Turizm Politikaları ve Alternatif Yönetim Yaklaşımları

DEMİRKOL Ş. , ÇETİN G.
Değişim Yayınevi, İstanbul, 2014

The role of museum guides on visitor experience

ÇETİN G. , İzgi T., Harman S., Harman S., Demiroglu C.
in: Cultural Tourism and Museum Experience, Curiel, J.E., Garcia, V.E.S., Antonovica, A., Editor, Dykinson, Madrid, pp.73-86, 2013

Turkish political transition and incoming tourism to Turkey in 2000s

ÇETİN G. , Sunar B.
in: Tourism and International Relations, Alonso, A.E., Curiel, J.E., Editor, Dykinsson, Madrid, pp.122-135, 2013

Seyahat İşletmelerinde Toplam Kalite Yönetimi

İstanbullu Dinçer F. F. , Muğan Ertuğral S. , Çetin G.
in: Turizm İşletmelerinde Toplam Kalite Yönetimi, Şehnaz Demirkol,Muhsin Halis, Editor, Değisim Yayınları, İstanbul, pp.273-327, 2010

Seyahat İşletmelerinde Toplam Kalite Yönetimi

İSTANBULLU DİNÇER F. , muğan ertuğral s., çetin G. , DEMİRKOL Ş.
in: Turizm İşletmelerinde Toplam Kalite Yönetimi, Prof. Dr. Muhsin Halis, Yrd. Doç. Dr. Şehnaz Demirkol, Editor, Değişim Kitabevi, İstanbul, pp.1-100, 2010

Turizm işletmeleri pazarlamasında süreç

ÇETİN G. , Demirkol S.
in: Turizm İşletmelerinin Pazarlamasında 7P ve 7C, C.Avcıkurt, Ş.Demirkol, B.Zengin, Editor, Değisim Yayınları, İstanbul, pp.183-213, 2006